Do you know how to address a VIP? Where to sit him at a formal meal? How to receive him? What can you talk about? What about the other guests; where do they rank and who gets precedence? What kind of transportation and accommodations should I arrange? Do I need to send them off?
If you need to plan and host a formal event with visitors from other countries, you will find this 2-day workshop beneficial as you will learn the expected etiquette of salutation, hierarchy, creating guests list, selecting meals, choosing entertainment, making invitations, seating arrangements, hosting meals, giving gifts, appropriate dress code, body language and gestures, conversational skills and other cross cultural differences.
Business managers, sales staff and those that meet, host and entertain local and foreign visitors or dignitaries.
- Understand what is protocol, why it matters, who it applies to and how it works.
- Know different forms of ceremony observed by foreign / local dignitaries and visitors.
- Develop skills to effectively manage visits, meetings and related events.
- Learn the fundamentals of networking and professional etiquette.
- Inculcate the essentials of appropriate dressing and good grooming.
- Manage expectations between different races and cultures.
What People Are Saying
“The most useful part of the course was to make a good professional image in our job, especially communicating with others and how to dress. I really enjoyed the course and gained much information which I can apply in my job.”
Head of Subdivision of Diplomatic Representative
Ministry of State Secretariat, Indonesia
“This course helped me to enhance my confidence in the way I behave with the people in my daily job as a public relations officer. I will share this knowledge to my staff and colleagues in Indonesia.”
Head of Subdivision of Inter Agencies Relation and Protocol
National Archive Agency, Indonesia
“Marion is thoroughly prepared for the workshop and is meticulous with her details. Her warm and engaging personality made it easy for all levels of participants to relate with her and the subject that she is training. Other than finding the course very helpful, the participants had great fun attending Marion’s workshop.”
Ms Jacquelynne Lee
Head, Human Resource
John Hancock Life Assurance Co Ltd
“I have come to know Marion in a volunteer vocation for a couple of years. She is known to me as a passionate person with a lot of energy and unwavering commitment. She is conversant in new media, subjects that she teaches, and very skillful in accommodating different audiences. Working with her has been a pleasure.”
Strategy & Business Development
“Relevant examples were brought in to illustrate and emphasize key points of Cross Cultural Business Etiquette. The right amount of activities were used to draw participation, i. e. role play. Marion is an enthusiastic facilitator and is well experienced. I enjoyed the course and the examples used.”
Ms Angela Leong,
People Development Associate
Free Markets Asia Pte Ltd